How to upgrade Vtiger 6.5 to 7.1 – Tutorial

VTiger 7.1  Release Candidate has just been released; it’s not yet recommended for production yet. However, it should be very close to what the VTiger 7.1 Stable version will be so I think is a good time start preparing to upgrade your Vtiger 6.5 to Vtiger 7.1

In this tutorial, I will show two ways to update Vtiger CRM. One is the usual way of downloading and uploading one patch for each version upgrade, the second way to do it, even if more complex one, will let you upgrade old versions (Up to 5.4) to vtiger 7.1 in just one step.

Upgrading Vtiger is never an easy project. So be prepared to have to deal with some issues along the way. Not ready to do it yourself? Get in touch with us, VGS Global can handle this for you.

Let’s start with the most critical step.

Creating Backup of the CRM Files and Database.

Let’s start with this most crucial step first. The upgrade may not go as you plan. So, backup your database and file system. You will need to export your database files and make a zip all vtiger files. Download this and save it in a safe place

Two ways to upgrade Vtiger 6.5 to 7.1

There are two ways of updating vtiger to a new version.

Option #1 – Upgrading Vtiger Using Patch

The first way is to use the patch provided by Vtiger. This method is very similar to earlier versions. You will need to backup your files and database, download the patch, extract it, and run the VTiger 7 migration wizard.

If you are upgrading from 6.5 to 7.1, you will need to run this process twice. First to upgrade vtiger 6.5 to 7.0 and after that repeat the process to upgrade vtiger 7.0 to 7.1

  1. Download the migration path from the SourceForge site. Patch 6.5 to 7  or Patch 7.0 to 7.1
  2. Unzip into Vtiger CRM Folder. A file called and migrate folder will be unpacked.
  3. Through browser open /migrate path http://yourcrmurl.tld/vtigercrm/migrate

Follow the instructions provided on the wizard.

If everything works as expected, you will see the confirmation screen.

Upgrade vtiger to 7.1

Option #2 – Upgrading Vtiger 6.5 to 7.1 Directly with a clean installation

The second option is to start with a clean installation of vtiger 7.1, connect your database and run the migration scripts to make it up to date.

This option, even if more complex, will let you upgrade from an older version (up to 5.4) directly to vtiger 7.1 Even something like 5.4 can be upgraded to vtiger 7.1 with this methodology. This method provides a significant increase instability and a big decrease in headaches.

upgrade vtiger 6 to vtiger 7

  1. Download and install a fresh copy of Vtiger 7.1 – Follow this tutorial if you need help with it
  2. In your old Vtiger disable all the custom modules and log out, do NOT close the tab.
  3. Create a copy of the old database
  4. Edit and replace the database base name, user and password to connect to the database you create in step #3
  5. Edit vtigerversion.php and replace 7.1.0 by your current vtiger version
  6. Copy your custom module folders to the new installation. Go to /modules/ and copy the custom modules folders to the new installation
  7. Copy your /storage folder to new installation
  8. Copy your /user_privileges folder to new installation
  9. Through browser open /migrate path http://yourcrmurl.tld/index.php?module=Migration&view=Index&mode=step1
  10. Edit vtigerversion.php to update the version 7.1.0
  11. Re-install the custom modules with the zip file provided by your vendor if you need to.

vtiger upgrade version 7

If everything works fine, you should have a clean install of Vtiger 7.1, with all your data and custom modules on it.

If you are a ‘do it yourself’ type of person and have enough knowledge about VTiger and its’ upgrade process – you should be able to do it yourself.

On the other hand, if you consider your data too valuable to take the risk, we at VGS Global can do it for you.