Mention Users in Vtiger CRM Comments
Easily tag or mention another user in Vtiger CRM Comments. Keep anyone in the loop by tagging them in a comment. They receive an email, with a link to the record, and can see who else is mentioned in the conversation
Tagging users in comments help to reduce the amount of email crosstalk. Avoid forwarding links to records, reply all’s, and long email chains. All the discussions in keeping within the CRM
What are @mentions? @mentions allows you to tag any user in the comments box of Vtiger CRM. When you mention someone, they will get an email with a link to the record you mentioned them in.
How do they work? To tag a user, type “@” and start typing the name of the person you want to mention. As you type, you will see the list of users that match your search.
Choose the user and write down your comment.
The mentioned user will receive an email with a link back to the record.